How can we help?
Most questions are answered step by step in the Help Center. For anything else, write to us.
Help Center
Guides for notebooks, PDF, Word and PowerPoint files, lesson recording, the teleprompter and more.
Contact us
Email [email protected]. To help us answer quickly, tell us:
- Your device and its system version (iPadOS, iOS, macOS or Android)
- The NoteM version
- What you did, what you expected, and what happened
- A screenshot or a short screen recording, if you can
Manage or cancel your subscription
Subscriptions are handled by the store you bought from. Deleting the app does not cancel a subscription.
- iPad, iPhone and Mac: Settings your name Subscriptions, or the App Store link below.
- Android: Google Play Payments & subscriptions Subscriptions, or the Google Play link below.
Refunds
Refunds are handled by Apple or Google under their own rules.
Privacy
NoteM has no account, no ads and no tracking. Read how the app and this website handle data.